Case Management

What is Case Management?

Case managers are used throughout the healthcare system to help people identify specific issues in their healthcare, and to provide a step-by-step process of how a person should proceed to get help. Case management services can also be incredibly useful in the world of addiction recovery treatment. As such, we provide our patients with case management services at Shadow Mountain Recovery! Learn what this means, below:

Steps of Case Management

  • Intervention Facilitation: If someone contacts Shadow Mountain Recovery about getting a loved one into treatment, we try to set them up with a case manager who can help them with the very first step: intervention. Unless your loved one has already agreed to undergo treatment, then an intervention is necessary to powerfully communicate the harm that their actions are causing you. A case manager helps plan an intervention, and can provide a mediator to help effectively communicate your case to your loved one.
  • Detoxification Coordination: If a person’s addiction is physically severe, then it is likely that they will need to undergo detoxification before they can be admitted into an inpatient recovery program. A case manager will either get you set up at one of our centers for detoxification, or can recommend a trusted detox center near your area.
  • Mental Health Therapy Planning: We believe that the best options for addiction recovery utilize effective therapeutic methods. However, different clinical modalities may be better for different clients. A case manager can help you figure out what types of therapy are necessary for you, and whether you need individual, group, or family therapy, or even a mixture of all three.
  • Financial Planning: Insurance and addiction treatment can be a complicated combination, especially on top of an already stressful situation. A case manager can help you figure out the best payment method for treatment, and can assist with the communication with your insurance company, in order to reduce the financial burden.
  • Aftercare Monitoring: After a patient finishes with inpatient or outpatient treatment, they usually undergo a period of aftercare that includes support groups, periodic therapy sessions, and potential medications. A case manager helps facilitate the aftercare process, and can set up appointments to ensure that a patient is maintaining their sobriety.

Improving Success Rates through Case Management

A case manager is like having a personal advocate who will fight for you and with you throughout every step of the addiction recovery process. In our experience, an effective case manager will help improve the success rates of addiction recovery.


(855) 572-7814

If you'd like to ask any questions about our case management services, or have any other questions about our addiction recovery program, then please don’t hesitate to give our team a call today. Our staff will strive to give you the best information to make an educated decision on what kind of treatment is necessary for you or a loved one to get onto the path of recovery.

Don’t wait another day to get the help you or a loved one needs. Call us now.